Personal Data Protection

Privacy Policy 1111bet
Your Personal Data Protection

Your privacy is our priority. This document clearly and transparently explains how 1111bet collects, uses, stores, and protects the personal information of all platform members in Malaysia.

256-bit SSL Encryption
Data Is Never Sold to Third Parties
Updated: 1 January 2026
Minimum Data Collection
Only necessary data is collected
Full Member Control
You can review, update, or delete your data
Secure & Protected Servers
Data stored in a secured environment
No Sharing Without Consent
Your data is not shared without consent
1

Introduction and Scope of Privacy Policy

1111bet takes the protection of members' personal data very seriously. This Privacy Policy describes how we collect, process, store, and protect your personal information when you register and use our online betting platform at 1111bet.ng and related apps.

This document applies to all users who interact with the 1111bet platform, including website visitors, registered members, VIP programme participants, and anyone who contacts our customer support team. By continuing to use our services, you agree to the data protection practices described in this policy.

We are committed to managing your personal data with full integrity, transparency and in accordance with the latest international security standards. Every decision we make regarding your data is aimed at providing a better and safer platform experience.

Important Note: This Privacy Policy should be read together with Terms and Conditions 1111bet. Together, these documents form the complete agreement between you and our platform regarding the use of our services and data management.
2

Types of Personal Information We Collect

1111bet only collects information that is strictly necessary to provide a safe, responsible service in compliance with applicable regulations. The following are the categories of information we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, identity card / passport number KYC verification, fraud prevention
Contact Information Email address, phone number, residential address Account communications, customer support
Financial Information Bank account number, e-wallet details, transaction records Deposit and withdrawal processing
Platform Activity Data Game history, betting records, account login logs Account management, responsible gaming
Technical Data IP address, device type, web browser, approximate location Security, fraud detection, optimisation

We do not collect sensitive information such as biometric data, health information or religious beliefs unless specifically required for legal compliance purposes and with your explicit consent.

3

How We Collect Your Information

Your personal data is collected through various means as you interact with the 1111bet platform. The primary collection methods are as follows:

  • Account Registration: Information you enter directly when creating a new account at 1111bet.
  • KYC Verification: Identity documents and proof of address that you upload for identity verification purposes.
  • Gaming Activity: Data generated automatically while you play on the platform, including betting history and transactions.
  • Support Interactions: Information you share when contacting the customer support team via live chat or email.
  • Automated Technology: Cookies, tracking pixels and similar technologies that collect technical data about how you use the platform.
  • Third-Party Sources: In certain cases, additional information received from accredited identity verification providers or fraud prevention agencies.

All data collection is carried out lawfully based on contractual necessity, legal obligations, the platform's legitimate interests, or your explicit consent, which may be withdrawn at any time.

4

Purpose of Your Personal Data Use

1111bet uses collected personal data solely for lawful and stated purposes. We will not use your data for any other purpose without notifying you in advance or obtaining fresh consent where required.

  • Account Management: Create, verify and maintain your member account to ensure it functions smoothly and securely.
  • Transaction Processing: Process deposits, withdrawals and all financial transactions accurately and efficiently.
  • KYC & AML Compliance: Meet legal obligations related to identity verification and anti-money laundering.
  • Platform Security: Detect and prevent fraud, unauthorised access, account abuse and other illicit activities.
  • Customer Support: Provide accurate and effective assistance when you contact our support team.
  • Service Communications: Send important notifications related to your account, transactions and platform updates.
  • Promotions and Offers: Send relevant promotional information and bonuses based on your communication preferences (unsubscribe at any time).
  • Responsible Gaming: Monitoring usage patterns to identify members who may need gambling control assistance.
  • Platform Enhancement: Analyse platform usage in aggregate to improve the overall user experience.
Our Guarantee: Your data has never been and will never be sold, rented, or traded to any third party for marketing purposes without your explicit consent.
5

Sharing Information with Third Parties

1111bet does not share your personal information with third parties except in the limited circumstances set out below. All data sharing is governed by strict confidentiality agreements and only involves parties that maintain data protection standards equivalent to our own.

  • Payment Service Provider: Recognised banking institutions and payment processors used to handle your deposit and withdrawal transactions.
  • Game Provider: Licensed gaming software companies that provide slots, live casino, and other games on the 1111bet platform.
  • KYC Provider: Accredited identity verification agencies to assist in verifying member documents.
  • Legal Authority: Government agencies or law enforcement bodies when required by law or a valid court order.
  • Professional Advisors: Lawyers, accountants or auditors subject to strict professional confidentiality obligations.

In all data sharing cases, 1111bet ensures that the receiving party receives only the minimum information necessary for the specific purpose, and nothing more.

6

Our Data Security Measures

We implement multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration or destruction. The 1111bet security infrastructure is designed to meet the highest industry standards.

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is protected by robust end-to-end encryption.
  • Two-Factor Authentication (2FA): An additional security layer to protect your account login from unauthorised access.
  • 24/7 Monitoring: An automated monitoring system operating around the clock to detect suspicious activity and cyber threats.
  • Internal Access Controls: 1111bet staff may only access data necessary for their role, with strict permission controls in place.
  • Regular Security Audits: Penetration testing and security audits are conducted regularly by independent experts to identify and address vulnerabilities.
  • Secure Data Backup: Data is regularly backed up and stored in a fully isolated and protected environment.
In the Event of a Data Breach: In the event of any security incident affecting your personal data, 1111bet will notify you within the timeframe required by applicable law and take immediate steps to address the situation.
7

Cookies and Tracking Technologies

1111bet uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and understand how users interact with our website. Cookies are small text files stored on your device by your web browser.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, active sessions, and security. Cannot be disabled.
  • Performance Cookies: Collect information on how pages are used to help us improve the platform. Data is collected in aggregate and anonymised form.
  • Functional Cookies: Remember your preferences such as language, display settings and game preferences for a more personalised experience.
  • Analytics Cookies: Help us understand overall platform usage patterns for product improvement purposes.

You can manage or disable non-essential cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the 1111bet platform.

8

Your Rights Regarding Personal Data

As a 1111bet member, you have certain rights regarding your personal data, which we fully respect. Below are the rights you hold and how to exercise them:

Right of AccessRequest a copy of the personal data we hold about you at any time.
Right to RectificationRequest the correction of inaccurate or incomplete data in our records.
Right to ErasureRequest the deletion of your personal data under certain circumstances permitted by law.
Right to ObjectObject to the processing of your data for specific purposes such as direct marketing.
Right to RestrictionRequest restriction of data processing in certain situations during investigations or disputes.
Right to PortabilityReceive your data in a machine-readable format for transfer to another platform.

To exercise any of the above rights, contact our customer support team via live chat or email. We will process your request within 30 business days. Some requests may require identity verification beforehand.

9

Data Retention Period

1111bet retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with legal obligations. The following are general guidelines for our data retention periods:

  • Active Account Data: Retained for the entire duration that your account remains active on the 1111bet platform.
  • Financial Transaction Records: Retained for a minimum of 5 years from the transaction date to meet compliance and financial audit requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure or the period prescribed by law.
  • Communication Logs: Customer support interaction records are retained for 2 years for quality and audit purposes.
  • Technical Data: Access logs and security data are retained for 12 months for analysis and threat detection purposes.

Once the defined retention period has expired, your data will be securely deleted or anonymised so it can no longer be linked to your identity. The deletion process follows strict security standards to ensure data cannot be recovered.

10

Children's Privacy and Protection

1111bet services are strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from any individual under the age of 18.

If we find that someone under the age of 18 has registered an account or provided personal information to us, we will:

  • Immediately close and deactivate the relevant account.
  • Deleting all related personal data from our systems in the shortest time possible.
  • Refund any deposits made, following appropriate verification.

If you have reason to believe that someone under the age of 18 has used the 1111bet platform, please contact us immediately so that we can take the appropriate action.

11

Amendments to This Privacy Policy

1111bet reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or privacy protection improvements. All changes take effect immediately upon publication on this page.

When significant changes are made to how we handle your data, we will notify you via:

  • In-platform notification upon your next login.
  • Email sent to the registered address on your account.
  • A clear notice on the platform's home page or privacy section.

The "Updated" date shown at the top of this page reflects the date of the latest amendment. We encourage you to review this page periodically to stay informed about how we protect your data.

12

Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we manage your personal data, the 1111bet data protection team is ready to assist you.

  • Live Chat: Available 24/7 directly within the 1111bet platform after logging in to your account. The fastest way to get an immediate response.
  • Privacy Email: [email protected] — Dedicated to enquiries regarding data protection, KYC, and personal rights. Replied within 3 business days.
  • Support Email: [email protected] — For all other general enquiries related to your account and the platform.
Our Commitment: Every privacy-related request will be handled seriously, transparently, and within a reasonable timeframe. We believe privacy is a fundamental right of every user and we are committed to upholding it.

Your Data Is Safe with 1111bet

Every aspect of the 1111bet platform is designed with member data privacy and security as a core principle, not an afterthought.

Bank-Grade Encryption

The same 256-bit SSL encryption technology used by leading banking institutions ensures that all data transmitted to and from the 1111bet platform remains fully secure and protected.

Full Control in Your Hands

You have the full right to access, correct, download, or request deletion of your personal data. The 1111bet team processes every request promptly and transparently, without unnecessary complications.

No Direct Data Sales

Your personal data has never been and will never be sold, rented, or traded to any third party for marketing purposes. Your information belongs entirely to you — it is not a business commodity.

Periodic Independent Security Audits

1111bet's security systems and privacy practices are regularly audited by recognised independent cybersecurity experts. Audit findings are used to continuously strengthen your data protection over time.

Secure Identity Verification

1111bet's KYC process uses high-grade document verification technology to ensure every member's identity is accurately verified, protecting the platform community from fraud and account abuse.

Flexible Communication Options

You can manage your marketing communication preferences at any time through your account settings. Unsubscribe from promotions with a single click without affecting important account and transaction notifications.

Trusted by 500,000+ Members in Malaysia

Join a Platform That Puts Your Privacy and Security First

At 1111bet, your trust is our most valuable asset. Enjoy a safe, transparent, and entertaining online betting experience backed by the highest level of personal data protection.

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